Public Offer

1. General provisions

1.1. This document is a public offer by ENDOCARE MED LLC, taxpayer ID 3108367765, providing medical services under the trade name "Gavhar Clinic" under licence No. 804450 (the "Provider"), addressed to an unlimited number of individuals (the "Patient"), and contains all essential terms of the agreement for the provision of paid medical services (the "Agreement").

1.2. The offer is published under Articles 369 and 370 of the Civil Code of the Republic of Uzbekistan. The parties' relations are also governed by the legislation of the Republic of Uzbekistan on public health and on consumer protection.

1.3. The offer takes effect when published on the website gavharclinic.com and remains valid until withdrawn by the Provider.

2. Acceptance

2.1. Any of the following actions by the Patient constitutes full and unconditional acceptance of this offer:

• booking an appointment or examination (by telephone, via the website, the Telegram bot or at reception);
• paying for medical services;
• actually receiving a medical service.

2.2. Upon acceptance, the Agreement is deemed concluded in writing. At the Patient's request, the Provider will issue a paper copy of the agreement.

3. Subject of the Agreement

3.1. The Provider undertakes to provide medical services to the Patient (consultations, diagnostics, treatment including surgery, inpatient care, rehabilitation), and the Patient undertakes to pay for them on the terms of the Agreement.

3.2. The specific list, scope and timing of services are determined by the attending physician based on medical indications and agreed with the Patient.

3.3. Any medical intervention is carried out only with the informed voluntary consent of the Patient (or their legal representative), given in writing.

4. Price and payment

4.1. The price of services is determined by the Provider's price list in force on the date of service. The price list is available at the Provider's reception.

4.2. Prices published on the website are for information only. The final cost of treatment is determined after examination and agreed with the Patient before services begin.

4.3. Payment is made in the national currency, in cash or by a cashless method available at the Provider's reception. The Patient receives a document confirming payment.

4.4. If additional services become necessary during treatment, their scope and price are agreed with the Patient separately.

5. Rights and obligations of the Provider

5.1. The Provider undertakes to:

• provide services through qualified specialists in accordance with established standards and licensing requirements;
• give the Patient complete and understandable information about their health, treatment methods, possible risks and outcomes;
• observe medical confidentiality and protect the Patient's personal data;
• issue medical documents in the manner prescribed by law.

5.2. The Provider may refuse or reschedule a service where there are medical contraindications or where the Patient breaches the Agreement or the internal rules.

6. Rights and obligations of the Patient

6.1. The Patient has the right to information about services, their prices and the qualifications of specialists, and may refuse medical intervention in the manner prescribed by law.

6.2. The Patient undertakes to:

• provide accurate information about their health, past illnesses, allergies and medicines taken;
• follow the attending physician's prescriptions and recommendations;
• pay for services provided in good time;
• observe the Provider's internal rules, including the sanitary regime and visiting procedure, and give timely notice of cancelling or rescheduling a visit.

7. Liability

7.1. The parties are liable for non-performance or improper performance of their obligations in accordance with the legislation of the Republic of Uzbekistan.

7.2. The Provider is not liable for consequences arising from the Patient providing inaccurate information, failing to follow medical prescriptions or breaching the treatment regime.

7.3. Treatment outcomes depend, among other things, on individual characteristics of the body. The Provider undertakes to make every necessary effort but cannot guarantee a specific result unless required by law.

8. Cancellation

8.1. The Patient may decline a service at any time before it begins.

8.2. On cancellation, money paid for services not provided is refunded to the Patient less the Provider's actual expenses, in accordance with consumer protection legislation.

9. Force majeure

The parties are released from liability for non-performance caused by force majeure (natural disasters, epidemics, decisions of public authorities and other circumstances beyond their control) for the duration of such circumstances.

10. Confidentiality

The fact of seeking medical care, the Patient's health condition and diagnosis constitute medical confidentiality and are disclosed to third parties only with the Patient's consent or in cases provided for by law. Personal data is processed in accordance with the Privacy Policy published on the website.

11. Dispute resolution

11.1. Disputes are settled by negotiation. Claims are accepted in writing at the Provider's address or by email at gavharclinic@gmail.com and are considered within the period established by law.

11.2. If no agreement is reached, the dispute is resolved by a court in accordance with the legislation of the Republic of Uzbekistan.

12. Final provisions

The Provider may amend the terms of this offer. Amendments take effect when published on the website and do not apply to services paid for before publication.

Company details

ENDOCARE MED LLC (Gavhar Clinic)

Taxpayer ID (STIR): 3108367765

Medical licence No. 804450

Address: 46 Fazokorlar Street, Tashkent, Republic of Uzbekistan

Phone: 1281, +998 95 199-77-93

Email: gavharclinic@gmail.com

Website: gavharclinic.com